We had booked ticket to got to Uluru to attend out daughter's graduation in late February early March. Then she broke her arm and was unable to graduate until a later date. We tried to cancel out tickets or even just get a credit to attend the October graduation. However. Jetstar required a medical certificate from our 19 year old daughter (3000 km away) stating we were her carers. As tickets are nearly $2000 per person to get to Uluru not being able to get a refund would mean not being able to attend her graduation in October. Even if we went just for a visit it would still mean not being able to get more time off work, not being able to come up with the extra $2000 per person (plus accommodation) and still missing the October graduation. Jetstar is carrying on like giving over a months notice of wanting to cancel the flights would mean they'd be unable to sell the seats.
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