jetstar.com.au

1.7
1.7 Based on 40 reviews

Famous low airfares. Great destinations. Discover our domestic and international network across Australia, New Zealand, Asia and the Pacific....

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Walker P.
Added a 6+ hour delay on the day of the flight... and no compensation!

They are not interested in whether you have connecting flights or whether you have to spend an additional 6 hours waiting in the airport.. The only thing they offered to do was cancel the booking... Sounds more like a threat than any sort of customer service!Update: 2nd extended delay within 2 weeks for the same reason!Arrived at the airport for the return flight, after being delayed by 6 hours only 2 weeks prior.Sure enough, as soon as we've progressed through customs, we receive an email from Jetstar that the flight has been delayed AGAIN! This time there's a 2 hour delay for the same reason as last time... "Engineering Requirements"Does this airline ever fly on time???

1
Date of experience: Jan 14, 2019

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Business Details

  • Famous low airfares. Great destinations. Discover our domestic and international network across Australia, New Zealand, Asia and the Pacific.

  • language https://jetstar.com.au

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