I genuinely didn’t think an airline could get this bad, but Jetstar proved me wrong.
My flight was cancelled with little to no warning, no clear explanation, and absolutely zero sense of responsibility. What followed was a masterclass in fuckery how not to treat paying customers — long wait times, unhelpful support, and a complete lack of communication. I was left scrambling to reorganize plans, out of pocket, and stressed for no good reason.
What’s most frustrating isn’t just cancelling the flight it’s how poorly everything was handled. No accountability, no urgency, no real effort to make things right. Just generic responses and endless delays.
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