I recently had three flights with the airline over an eight-week period. Flight 1 was delayed by over 30 hours. Flight 2 experienced a six-hour delay due to last-minute 'engineering' issues, which were communicated poorly, forcing passengers to wait longer than expected. These delays resulted in additional costs for me since I had non-refundable hotel bookings. Now, at the airport for Flight 3, I thought I was prepared and booked a hotel just 60 minutes before departure, as the airport announcements indicated everything was on schedule. However, once again, boarding was delayed indefinitely due to 'engineering' problems. Many passengers on this flight had connecting flights they will now miss. This seems either like bad luck on my part or a troubling pattern indicating the airline's incompetence. I will be steering clear of this airline in the future, and I recommend others do the same.
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