jetstar.com

1.2
1.2 Based on 409 reviews

...

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LetsMeKill
Frustrating Booking Experience

The last two attempts I made to book flights with the service were plagued by the same unresolved system errors. Initially, I went through a lengthy online chat to secure my booking, but the issue persisted despite the suggestions from the support team. I kept encountering a vague error message just before finalizing the process, stating, ‘an unexpected error has occurred’. Last night, I tried multiple platforms including my iPhone Safari browser, the app, and various laptop browsers like Microsoft Edge and Google Chrome. None of them worked. Unable to face another wait for customer support, I opted to book with another airline instead. Is anyone else experiencing this?

1
Date of experience: Jan 02, 2026

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