Initially, I was genuinely excited to find what appeared to be a great deal on Jettzy. The ticket price seemed significantly lower than other websites, and I was thrilled to have found such an affordable option.
However, during the booking and payment process, multiple additional fees were added that were not clearly explained upfront. The final total ended up being much higher than the original price displayed. The breakdown of these extra charges was not transparent, which was disappointing.
I was also not clearly informed that prepaid baggage could not be easily added through the airline’s website because the ticket was issued by a third party (Jettzy).
The booking interface showed 20kg baggage at the time of purchase, but I was later informed that this allowance was not actually included. I was even contacted and told that I did not have the extra 20kg as previously indicated. I was also unable to select seats despite being charged additional fees.
As a result, I was unable to purchase baggage online before my flight and had to deal with last‑minute stress and higher airport baggage fees.
This lack of transparency and inconsistent information caused unnecessary anxiety before my trip. Based on my experience, I strongly recommend that travelers consider booking through more established platforms that provide clear pricing, accurate baggage information, and transparent policies.
Claim your business profile now and gain access to all features and respond to customer reviews.
Jettzy is an online travel agency that is dedicated to providing its customers with the best possible travel experience. Through the use of advanced technology, Jettzy.com.au is able to offer highly competitive airfares, making it a popular choice for travelers looking to save money on their flights. The website's user-friendly interface allows customers to easily search and compare prices from a variety of airlines, while its sophisticated algorithms ensure that customers can find flights that meet their specific needs and preferences. Jettzy.com.au prides itself on its commitment to customer satisfaction, offering exceptional service and support to ensure that every trip is a success. While Jettzy.com.au recognizes the importance of technology in the travel industry, the company remains humble and focused on its mission of providing customers with a simple, affordable, and stress-free way to plan their trips.See more