I frequent three different locations, and the app is absolutely awful. You're compelled to use it because prices are exorbitant otherwise. However, it rarely functions properly in-store, often failing to connect to Wi-Fi. I have to sort all my coupon-eligible items at the top of my cart and then clip them before checkout while standing by the window. Why can't it be like other stores where you input your phone number and get discounts at checkout? The coupon clipping process is dreadful, and I pity anyone not tech-savvy enough to navigate it.
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Jewel-Osco is a supermarket chain headquartered in Itasca, Illinois, a Chicago suburb.
