Review Time
I placed my usual delivery order and was billed twice on my card, and they refuse to fix it. This has never occurred before, and I won't be ordering again. When I contacted the support team, I explained that my purchase was for 6, but I was charged 23, and the charge remains. The representative I spoke with was quite rude and raised his voice at me. Now I understand why the reviews are so negative.
I placed my usual delivery order and was charged twice on my card, and they refuse to correct it. This has never happened before, and I won't be ordering again. When I called, I explained that my purchase was supposed to be $6, but my card was charged $23, and that amount is still pending. The representative I spoke with was quite rude and raised his voice at me. It's clear why the reviews are so negative.
The app is terrible. If you don't clip coupons, prices are high. It takes an excessive amount of time to locate couponed items, sometimes even for the staff. The last thing I want after work is to be frustrated while picking up dinner. I won't shop again until the prices at checkout match those listed without needing the cumbersome app!
I frequent three different locations, and the app is absolutely awful. You're compelled to use it because prices are exorbitant otherwise. However, it rarely functions properly in-store, often failing to connect to Wi-Fi. I have to sort all my coupon-eligible items at the top of my cart and then clip them before checkout while standing by the window. Why can't it be like other stores where you input your phone number and get discounts at checkout? The coupon clipping process is dreadful, and I pity anyone not tech-savvy enough to navigate it.
Your coupon clipping policy is just plain frustrating, especially for seniors who aren't tech-savvy, leading them to pay full price. I now shop elsewhere, where sale prices are applied at checkout without needing to clip coupons on a phone. Please reconsider this practice as it negatively impacts your customers. I struggled for 15 minutes with an employee trying to get a coupon for cherries, but it wouldn't work.
The store is in a downward spiral. The nearest location is dirty and mostly staffed by indifferent employees. Many prices are absurdly high. During most visits, digital coupons from previous weeks are still active, and asking staff for help is futile. I will give credit for having the most annoying self-checkouts. Why can't the volume be turned off completely? I really don't want to hear the incessant chatter from the virtual assistant. Hopefully, this store just closes down.
Why is the store not using bags for grocery pick-up? The staff who bring my order are friendly, but it seems odd that my groceries are just placed in the trunk without any bags. Is this the new policy, and will it continue in winter? Are employees expected to handle groceries in freezing conditions? This is a very impractical decision. For the amount I spend on groceries, a plastic bag shouldn't be too much to ask. Other locations don't have this issue. Who made this decision?
I have concerns about certain media being sold in-store that appears to promote questionable viewpoints. It's essential to be aware of what you're purchasing. I've stopped shopping at other stores due to similar practices. Is this store next on the list for scrutiny?
Claim your business profile now and gain access to all features and respond to customer reviews.
Jewel-Osco is a supermarket chain headquartered in Itasca, Illinois, a Chicago suburb.
simpleglasspipe.com
delarosa613.com
bluebasincanna.com
noshsnack.co.uk
carnivoresnax.com
rosellehomemade.com
shopcoffee.co.uk
marksmobilebutchersdelivery.co.uk
thecakedecoratingcompany.co.uk
buyvapes.be
