jewelryexchange.com

2.1
2.1 Based on 21 reviews

The Jewelry Exchange is the nation’s most trusted online resource for high quality loose diamonds, engagement rings, and diamond jewelry at the lowest prices....

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Buyer beware! HORRIBLE QUALITY!!

Buyer beware! Don't buy, trust me. I ordered a yellow gold diamond ring (I never buy on-line, but did this time), they sent me a white gold ring. I ordered a SI 1 grade ring, they sent me a I 2 ring. The diamond is cloudy and not brilliant and clear like I was told by a CS Agent who I trust and spent 1 hour on the phone with him. I called to discuss the disappointment and they took no accountability. They did say I can return and get it replaced but I'd have to pay shipping and they'd have to build the ring. I need it by a certain date and no matter what I do, they won't meet the time line. The ring looks cheap after spending $3000.00. If I could rate them a "0", I would. Don't waste your time or money. Definitely, don't buy via the internet. Even with my issues, I can't return the ring at one of their stores. Inconvenient and horrible experience. THEY AREN'T HONEST! QUALITY IS POOR!!

1
Date of experience: Dec 02, 2023

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Business Details

  • The Jewelry Exchange is the nation’s most trusted online resource for high quality loose diamonds, engagement rings, and diamond jewelry at the lowest prices.

  • language https://jewelryexchange.com

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