Buyer beware! Don't buy, trust me. I ordered a yellow gold diamond ring (I never buy on-line, but did this time), they sent me a white gold ring. I ordered a SI 1 grade ring, they sent me a I 2 ring. The diamond is cloudy and not brilliant and clear like I was told by a CS Agent who I trust and spent 1 hour on the phone with him. I called to discuss the disappointment and they took no accountability. They did say I can return and get it replaced but I'd have to pay shipping and they'd have to build the ring. I need it by a certain date and no matter what I do, they won't meet the time line. The ring looks cheap after spending $3000.00. If I could rate them a "0", I would. Don't waste your time or money. Definitely, don't buy via the internet. Even with my issues, I can't return the ring at one of their stores. Inconvenient and horrible experience. THEY AREN'T HONEST! QUALITY IS POOR!!
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