I placed an order for a 2ct lab-grown diamond on December 7, 2025, and was told to expect a tracking number in 3 to 4 days. Since December 14, I have contacted the company 25 times, with most calls resulting in long holds. The few answered calls provided no useful information, and now it's the 23rd, and I still have no tracking number or diamond. Based on other reviews, this company seems quite questionable. I will try to get a refund from this fraudulent jewelry exchange. My advice: PLEASE STAY AWAY!
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The Jewelry Exchange is the nation’s most trusted online resource for high quality loose diamonds, engagement rings, and diamond jewelry at the lowest prices.
