The company seems to only showcase their positive feedback, but my experience was far from satisfactory. I regret not exploring more than one debt consolidation service, thinking that a reputable name would ensure a good start. Unfortunately, I was mistaken. The customer service was inadequate, with conflicting information from various representatives. No one seemed to be reviewing the documents I submitted through the client portal, and despite funding my dedicated account to initiate negotiations, nothing happened. I eventually switched to another service, as my credit had taken a severe hit. I've already made two payments to the new account, and they have begun the negotiation process. Meanwhile, the company has been misleading about the refund I am owed. I want my money back and strongly advise against them for debt consolidation. Do your research beforehand! Just so you know, I started in October 2025, canceled on January 9, 2026, and I'm still waiting for my refund as of January 24, 2026.
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