I went into the North Ogden Jiffy Lube to have an emissions test and I was in a hurry but the technician was taking his time. I decided to leave for an appointment and he flagged my truck to the county health department. I tried to get emissions completed elsewhere while I was at my appointment and when coming out of that appointment the technician at a different shop told me that they could not do the emissions due to my truck being flagged. I called the manager on duty (assistant manager) at the North Ogden shop to express my dismay and he said my leaving early was fishy and they had to prevent people from getting passed who shouldn't pass so they turned me in. This is really wrong thinking on your store's part. First, you cannot fake an emissions with all of the checks this state does on all emission technicians and sites. Second, I have been going to this shop and Farr West shop for my oil changes and emissions for about five years even though I am very capable of doing oil changes myself. Lorin was the manager that I truly loved dealing with because she took care of her clients especially veterans, but she is no longer there and it shows. I have no desire to return to a Jiffy Lube again after this incident.Richard Stewart PhD
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Find a local Jiffy Lube for car maintenance & servicing. From oil changes to tire rotations, the Jiffy Lube® highly trained technicians help keep you out of the repair shop and on the road.
