jiffylube.com

2.5
2.5 Based on 41 reviews

Find a local Jiffy Lube for car maintenance & servicing. From oil changes to tire rotations, the Jiffy Lube® highly trained technicians help keep you out of the repair shop and on the road....

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Average Rating

2.5

/
5

41 Reviews

5 Star
31%
4 Star
5%
3 Star
0%
2 Star
7%
1 Star
57%

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David Armijo
More like Jiffy rip off we took our grand daughter a 2016 Chevy sonic. The car had a clean carfax as

More like Jiffy rip off we took our grand daughter a 2016 Chevy sonic. The car had a clean carfax as well as scheduled service done at my Chevy dealership here in Mesa Az. The two Albuquerque locations took my sonic in replaced the battery belts and a tension pulley that was NOT NEEDED according to a technician working at their location who admitted the actual employee that worked on the car misdiagnosed the original problem. BBB IN NEW MEXICO also refused to investigate or accept any proof provided about Jiffy Lube who BTW HAS MULTIPLE BAD REVIEWS. Corporate Jiffy lube refers you back to the thieving manager and also refuses to look into the many complaints about these thief’s. Spend your hard earned money elsewhere!

1
Date of experience: Feb 03, 2026
Jay Cook
Disappointing Experience with Battery Purchase

I bought a battery in July 2021 and returned on January 5, 2026, only to find it dead after just 38,000 km. They claimed this was normal, which I disagree with entirely. I had a car from 2013 that never needed a battery replacement despite having over 215,000 km. Their response was dismissive, and I ended up going to a different garage for a replacement. Additionally, they insisted my oil was overfilled and constantly tried to upsell unnecessary services. I only go there for oil changes, but I mistakenly trusted them regarding the battery. They've also repeatedly said I need my transmission fluid flushed, despite telling me it should be done every 100,000 km. After this experience, I will not return, as I feel they are not trustworthy.

1
Date of experience: Jan 07, 2026
Robin Preve
I feel bad even giving this place a 1

I feel bad even giving this place a 1. Just got my car out of the garage. They did an oil change on my car and they cross threaded the plug which caused damage to my oil pan. I don't understand how a technician can do that and not even notice or notify the customer they have damage their vehicle. I ended up having to pay for damage done to my car by bringing it to a company that I thought I could trust. I called the place yesterday and talked to a man and he didn't seem too interested in what happened. He simply said thank you and hung up on me. I do not understand how these places stay in business. That is the one and only time I will ever use Jiffy Lube of Concord. I am disgusted.

1
Date of experience: Jan 07, 2026
Tracy Wilkins
Jan 8, 2026

Jan5/26I purchased a battery from them in July 2021 I went back on January 5, 2026 because my battery was dead and they told me at that time I had only put 38,000 km on it and said that was normal which absolutely it is not normal. I had had that car brand new in 2013 with over 215,000 km on it and had never replaced that battery but now they tell me that’s normal not to mention they said to me too bad so I went to an actual garage they replaced it. It was a four-year warranty, and they had also told me that my oil was overflowing that there was too much oil put in it!! every time I go they try and upsell me something which is absolutely not needed and I always tell them no because I do have mechanics in the family, but I only go there for oil changes so I did believe them on the battery so I thought why not I’m here get it done and then I was left with oh well so all I can say is do not let them sell you batteries!!!Not to mention every time I go there they also tell me I need to have my transmission fluid flushed and when they did the battery, apparently they did that also and then when I was just there again, they told me again that it needed to be flushed and that was 38,000 km but yet when I did let them do the flush he had told me every 100,000 kilometres it should be done so I actually allowed it but then when I went back three weeks prior to January 5. I had had an oil change done and they had told me then that I also needed the transmission fluid flushed but yet it was only 38,000 km.Needless to say, I won’t be going back. I think they are thieves.

1
Date of experience: Jan 05, 2026
Sue Moore
Staff was very nice

Staff was very nice , explained everything showed me all filters and prices are fair. went to the Jiffy Lube on Nifong in Columbia . they where very efficient. Will return.

5
Date of experience: Jan 02, 2026
debraan
Worst for customer service

Went to local jiffy lube for twenty years. Bought new car and dealer did that. Thought I’d try jiffy again. Bad mistake. They take photo of vin number to log you in. Trying to prove my point I gave old car plate number. Nothing. Claimed they don’t keep older records. I’m 71. Need competent company. Before I ever said what I wanted they had parts off engine and on hood. Claimed my car belonged to a fleet. Never told them why I stopped in. Now my heater fan shreaks. Taking to dealership. If anyone wants me to go in with a lawsuit leave me message here.

1
Date of experience: Dec 24, 2025
Javier
Jiffy Lube-2821 has invited you to…

Jiffy Lube-2821 has invited you to review their business - they did a good job on oil change. Wait wasn't too long and good since I was in a hurry.

4
Date of experience: Dec 02, 2025
Leann
Consistently Excellent Service at Jiffy Lube…

The service I received at Jiffy Lube on Greentree Rd. in Scott Township goes above and beyond. For years they're are constently awesome. Yes, they do a great job of setting you up with their advertised services, but it's the little things in between that make them so special. My tire was low last month. They filled it for me, no charge. If I'm not sure about something, they look and let me know what I need, sometimes no charge, sometimes a nominal charge. Their team is second to none! I trust them to do right by me, and I can't imagine going to anyone else.

5
Date of experience: Nov 29, 2025
Jiffy Lube (4621 Potomac Run Plaza…

Jiffy Lube (4621 Potomac Run Plaza #100, Sterling, VA 20164)warning to veteransveterans: do not go to this location if your vehicle runs on full synthetic oil. they will not honor the 50% off that all veterans are supposed to get on Veterans Day because they are a franchisee not actual jiffy lube so they don't have to honor the 50%. instead they only give you 20 bucks off.it doesn't matter if you have a coupon like i did clearly stating the 50% off includes full synthetic.this store only honors 50% off normal oil or blended synethicif you get full synthetic you only get 20 bucks. so note that, if you go here you will not get the full 50% off.if you don't know this in advance they already did the work, and you get to the pay window and then its too late.

1
Date of experience: Nov 11, 2025
JT Darya
I was scamed and had to pay $500 to get…

I was scamed and had to pay $500 to get 1 tire replaced on a rim and the other 3 I already have in rims put on the car. They also took my wheel lock.

1
Date of experience: Nov 09, 2025

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  • Find a local Jiffy Lube for car maintenance & servicing. From oil changes to tire rotations, the Jiffy Lube® highly trained technicians help keep you out of the repair shop and on the road.

  • language https://jiffylube.com

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