Avoid Jigsaw Homes at all costs! Do not buy into the their shared ownership properties. I have had to battle their bullyish behaviour for nearly two years! I have had to battle to get numerous faults rectified by the developer and it has literally ruined my life proving these faults and trying to get them rectified. Two years down the line and issues are still ongoing. There's a huge lip in the road where the road has been unfinished outside my property by the developer and we have to adure the vibration and noise when vehicles travel over daily. We requested a temporary repair be put in place and were basically told to put up with it by the developer. We have approached them with a separate issue whereby they have contributed to our lives being made hell daily along with regular ASB. They refuse to acknowledge and do anything about it. Jigsaws neighborhood safety team do not act on any complaints whatsoever. Their complaints process is quite frankly appalling. If you challenge them on anything and get other authorities involved, they effectively twist and alter the information. God forbid you get management involved and the NHBC. They will all turn up to your house like a circus, belittle you infront of your neighbours. Because they work closely with other authorities like the Police and Local Council, the issues you have are brushed off by them all. These actions leave you with absolutely nowhere else to turn. These people are bullies, and should not be allowed to do business in the social housing sector. I have nearly lost my job, home and my health has suffered significantly. I cannot have my son visiting due to ongoing issues. It quite literally is the worst thing I ever signed up for. If need be I will take this to the local press and will battle this as far as it needs to go to get a resolution and compensated for the damages incurred.
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Jigsaw Homes Group Limited is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We build, renovate and manage affordable housing for rent and sale.
Our vision: We want everyone to live successfully in a home they can afford.
Our mission: Creating homes. Building lives.
