I have been a tenant of Jigsaw formally Adactus for nearly 10 years, in the same flat. And my god what a horrendous 10 years its been.The day I moved in the shower leaked fast forward 10 years and it still leaks - 7+ workmen and a whole new bathroom fitted. Then the balcony doors leaked due to not being fitted properly - 8+ workmen and left with an absolutely botched job, damaged walls and carpet.Bedroom windows leaks in the first year 8+ workmen and they still leak 10 years later.bathroom extractor fan not fitted correctly causing masses of humidity due to the size of the flat (tiny) and lack of proper ventilation I have black mould, this also caused the front door to expand and not close fully, I had to fight for a new front door, this took 2 years. New bathroom extractor fan fitted and upstairs had a leak breaking it.extractor fan in the kitchen started getting black mould drop out of it, turned out it wasn't piped up to anything - 3 workmen on that for it to still now not work, each repairman slatting the other, this is still not resolved. the roof started leaking over my TV in the living room 16+ workmen on this and a 2 year fight leaving me with a hole in my ceiling, damaged TV, damaged walls, damaged carpet and furniture also left me with no heat over the winter as the water damaged the heater on the wall.Shower drain is connected to next doors kitchen sink meaning i get all his food come up through the plug hole, also the upstairs toilet is connect to my shower meaning i get human waste come up. - i have forgotten how many workmen came to his but they eventually fitted a one-way valve so i now only get the raw human sewage smell not the poop anymore so there's a plus. the flat failed its ventilation test even AFTER having new extractor fans installed.they love to send workmen that don't work in the field your issue is in so a sparky to a plumbing job, a joiner to plumbing job, a plumber to an electrical job etc so more wasted days that don't even get logged as they turn up say nah and leave! all in all my life in this flat has been horrendous and cost me an absolute fortune in unpaid leave and annual leave waiting in for workmen some of which have never turned up!!! Edit in response to Jigsaw- absolutely pointless you looking into it, you'll never get back to me and I'll spend 6 months chasing you as I have done on multiple occasions on the past. You refused to respond to my local MP when he was involved and the housing ombudsman when I've had them involved so your not going to respond to me, it's your property being damaged at the end of the day and you clearly couldn't care less otherwise you'd have fixed things on the first attempt. I will no longer be taking time from work for you to botch jobs up and them still not work and me just end up out of pocket. I've tried, I've done my bit many many times you just cannot complete your end of the deal.
Claim your business profile now and gain access to all features and respond to customer reviews.
Jigsaw Homes Group Limited is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We build, renovate and manage affordable housing for rent and sale.
Our vision: We want everyone to live successfully in a home they can afford.
Our mission: Creating homes. Building lives.
