Lauren Spencer has been very helpful and patient with me right from the initial contact on a telephone interview to meeting her in person for the viewing and being in touch on the phone and via email and her replies have been prompt and it’s not been difficult to get hold of her. I’m coming out of a women’s DV refuge, and have a range of health issues, so it’s even more appreciated. When I asked for some more time, she gave it to me and has prompted me politely when she’s needed to. She even dealt in good humour with my Dad’s chatter when I viewed the property! Also I’ve dealt with Laura for the affordability assessment who was friendly and helpful too. Rita who was my first point of contact was polite and straight forward to speak with and swift at sorting an appointment for me. The support offered to new tenants is very impressive and valuable from my point of view - even to someone who is a problem-solver like me. Even the call-handlers along the way when I’ve rung in have been very pleasant and encouraging without knowing anything about me, so that’s nice as well.
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Jigsaw Homes Group Limited is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We build, renovate and manage affordable housing for rent and sale.
Our vision: We want everyone to live successfully in a home they can afford.
Our mission: Creating homes. Building lives.