Jigsaw Homes have ruined my flat it is now uninhabitable after waiting over a year for emergency repairs. The roof is not fit for purpose and has been leaking into my flat kitchen for over a year. Everything in the kitchen has now been ruined. I constantly ring the Maintenance Repair Team and follow up by endless emails trying to get my roof fixed. I get endless excuses from them and no action. How long should you have to wait to get an emergency repair done ?? I own the flat but unfortunately Jigsaw Housing own the roof so I cannot get my own roofer to repair the roof which I would have done 15 months ago. I have put a claim in via Jigsaws Building Insurance since after waiting so long for a roof repair the complete kitchen now needs ripping out and replacing. How can you possibly treat people like this ?? it is not just myself that is suffering trying to get you to repair my roof but also my vulnerable tenant. Whenever it rains it rains into my kitchen via the broken concrete on the valleys of my roof. It would take you a day to repair the roof but you have made me wait over 15 months. Absolutely ridiculous situation. I would not recommend renting or buying a property that has any connection to Jigsaw Housing.
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Jigsaw Homes Group Limited is one of the largest housing groups in England with more than 37,500 homes across the North West and East Midlands. We build, renovate and manage affordable housing for rent and sale.
Our vision: We want everyone to live successfully in a home they can afford.
Our mission: Creating homes. Building lives.
