Update: please specify the details you would like response to.Update: I see a response from Jiji, I tried my best to REALLY plead with you guys and was in deep anguish coz my ad was offline for like 3 days. But you were adamant to have your way without reviewing the uniqueness of my ad. If i'm selling a website, how do reject a screenshot and ask me to take a photo of the website with my phone of the computer screen then reject the photo you asked for coz its now unclear?! I closed that account soon after so i cant remember the reference number. Asking me for more details after I wrote a paragraph below feels like mind games. i doubt you can do anything about it now, its too late, you made your harsh judgement already! i don't know if there is anything you can do apart from offer compensation, recover my time and issue an apology but those are dreams. Now is not the time to ask me for details, check with your customer care in Kenya and scan your emails according to my description below. I was selling a Travel Website so not many people doing that, my details shouldn't be hard to find when you try.Lets talk about Declined Jiji Kenya Paid Ads for paid advertisers. Not many people are talking enough about this. I was selling a digital product so i took screenshots. 1) They declined on account that i had to take original photos, so i took my camera and took a photo of the digital product. We all know taking a photo of something on the screen will produce poor quality due to glare. But its what they wanted so i took nonetheless in the best lighting i could find.2) Another decline that came soon after is "poor quality of photo"3) I uploaded again and I got a repetitive decline that I was using screenshots, I sent a message to customer care and they simply said "upload original photo" after explaining my predicamentThis went on and on until i gathered a list of different reasons for decline that were not there before such as decline due to 4) Have unrealistic photos5) Your photos are screenshots upload original photos (Again!)6) Photo does not match what you are selling7) Your photos are not original8) Your description does not match what you are selling9) Your photo does not match your descriptionGuy! I mean! Its been a whole day, Im tired of following up on the same issue and there is no clarity. The irony is that you have a database of sellers and its free to access so its easy to search for things you would normally not interact with regularly that small vendors stock. But Hey!But as for posting paid ads, My advise to anyone thinking of doing a paying ad on Jiji Kenya website, at your own risk! You'd rather use Instagram, Whatsapp or Facebook.
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Jiji Nigeria is a leading online marketplace, trusted by over 12 million buyers and sellers nationwide.
Founded in 2014, Jiji has empowered Nigerians to buy and sell a wide range of products and services across the country. With its user-friendly interface and advanced security measures, Jiji ensures a safe, seamless, and reliable trading experience for all users.
It was recognized as "Online Marketplace of the Year" in 2023 and "SME Most Friendly Online Marketing Platform" in 2024.See more