Review Time
AVOID THE STRESS OF PREMIUM SUBSCRIPTION! Our latest experience with the platform started off well while using the free ads, but everything changed after we opted for the VIP Gold Premium Subscription for three months - what a mistake! Suddenly, numerous ads were rejected for the most trivial reasons according to their guidelines. For instance, our ad for STEW was flagged as a duplicate of an OFADA RICE ad. The support representative kept insisting that we were violating the platform's ad rules simply because our wording didn't meet his personal standards, which he couldn't clearly explain. It seemed that every word in our titles and descriptions had to align with his unique preferences, yet he failed to communicate what those were so we could adjust accordingly. This marks our third frustrating encounter with this support representative. He consistently reminded us that subscribing to premium doesn't mean we can break rules, which he still hasn't proven we violated. Instead of offering genuine assistance, he often pointed out that our biggest mistake was paying for the premium subscription. I concur and have asked him to assist with the current issue since we can't cancel our subscription, while promising never to make the mistake of choosing premium again. My advice is to stick with the free ads if you value your peace of mind. If you're looking for extra stress, then go ahead and pay for the premium service, because the support will certainly deliver that!
MY EXPERIENCE HAS BEEN FRUSTRATING! Initially, using the service was enjoyable with the free ads, but paying for a premium subscription turned out to be a huge error. Suddenly, multiple ads were declined for trivial reasons outlined in their guidelines. One of our ads was rejected because it was deemed a duplicate, despite being entirely different. The support team member seemed to have arbitrary standards for approval that were never clearly communicated. This is my third frustrating interaction with this representative. Instead of helping resolve the issues, he constantly reminded us that our premium subscription does not exempt us from rules he failed to clarify. I regret paying for this subscription and have asked for help in resolving the issues, promising never to subscribe again. My advice: stick with the free ads if you want peace of mind. If you’re looking for added stress, then by all means, opt for the premium subscription, as the support team member will ensure you experience that.
This platform is plagued by a lack of professionalism. Registration is problematic, but the most frustrating part is the lack of accurate information from sellers about their products. For instance, a scrap machine being listed at an outrageous price is unacceptable. The management of this platform needs to take action.
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Jiji Nigeria is a leading online marketplace, trusted by over 12 million buyers and sellers nationwide.
Founded in 2014, Jiji has empowered Nigerians to buy and sell a wide range of products and services across the country. With its user-friendly interface and advanced security measures, Jiji ensures a safe, seamless, and reliable trading experience for all users.
It was recognized as "Online Marketplace of the Year" in 2023 and "SME Most Friendly Online Marketing Platform" in 2024.See more
