jimmyfairly.com

3.8
3.8 Based on 20 reviews

Make Every Customer Say Wow....

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Darcy Rossiter
I didn't think things could get worse but they did

I wrote a review on 19/11 about my experience collecting my glasses at Jimmy Fairly in Chiswick. I gave 2/5 but things actually got worse when I used the glasses.I ordered reading glasses but when I tried them on the first time they made everything blurry. I went back to the store and was told I needed to book an eye test as maybe something was wrong with the prescription that Vision Express had given me. I booked the appt for today (5/12) and when I spoke to the person giving me the eye test she immediately checked the glasses and determined that they had put a distance prescription and not the reading prescription I had asked for in the frames. I finally decided that a month and a half to get the wrong glasses was enough for me and asked for a refund.Avoid.

1
Date of experience: Dec 05, 2025

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