Incorrect Billing After Disconnection – Very Poor Experience
I requested cancellation of my JioFiber connection , and the status shows **closed** with my account marked as **suspended**. However, no technician has visited for device pickup, and I have still received a bill after the confirmed disconnection.
I have not used the service after requesting cancellation, so this billing is completely unjustified. The delay in uninstallation is from Jio’s side and should not result in charges to the customer.
Kindly reverse the incorrect bill, arrange immediate pickup of the router and set-top box, and confirm that my connection is permanently disconnected with no further bills generated.
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