I ordered an item as a Christmas gift on December 16th, 2025, but I didn't realize it was shipped by a third-party seller. The tracking initially indicated it was "shipped," then showed a "Delivery Exception" and stopped updating on December 27th, 2025, after briefly saying it was "in transit" again. I reached out to the company multiple times via email without any response. Their website mentioned chatting options, but only through a platform I don't use. I ultimately had to file a ticket with the platform for a refund, feeling terrible that the gift never arrived.
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JiuFang Logistics With “making cross-border logistics easier and smarter” as its mission and “time stability” as its product core, Jiufang is positioned as a global Amazon seller to provide the most time stable global China to Amazon FBA warehouse shipping service and local warehousing service.
We get 21 branches in China（Shenzhen Ningbo Shanghai etc), and 7 overseas offices and 11 warehouses in USA Canada, UK.and 900+ staffs in worldwide.See more
