I placed an order totaling £127.48 on 9 January, expecting delivery within 1–2 days since it was intended as a gift. However, as of 18 January, it has been 9 days with no parcel received, and I have not been given any tracking details or a clear update on delivery.
When I reached out to the support team, I was informed that the fulfilment team was still “preparing the order,” despite missing the delivery deadline by a significant amount. Since the item was no longer required due to the delay, I requested to cancel the order or initiate a refund.
After following up again regarding the cancellation/refund, I have received no response whatsoever. Being disregarded after spending this amount of money, without any product or information, is unacceptable.
This service makes misleading delivery claims, has inadequate logistics, and provides very unresponsive customer support. Based on my experience, I cannot recommend ordering from them.
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JK Attire is a British based streetwear and urban men’s and women’s clothing brand. Designed in the UK, we specialise in stand out graphic prints and the latest streetwear trends.