AVOID, AVOID, AVOID!!!!!
This is my first review on trust pilot which shows how horrible their service is. I purchased 2 zip up hoodies and some joggers in size medium. I have ordered same items from JKA before, however this time the sizing was off. The sleeve length on the jacket came too short and the joggers were very tight. If i exchange it for a large then the items would be too big. Following this I requested a refund, which JKA said they will process it within 14 days. I returned the items on the 08/01/26. I didn’t receive any email to confirm the refund has been issued to I contacted them regarding this. They emailed me back saying they will look into it. Following this there was no respond from the customer service agent (useless). Today I noticed in my junk folder that JKA issued store credit on the 04/02/26. What am I supposed to do with the store credit when there sizing has changed and doesn’t fit me anymore?. I have left an email mentioning if this isn’t resolved I will contacting trading standards (citizen advice) and report this scam of a company. I suggest all the people who have had the same issue to do the same. They can’t keep getting away with this!!! There is many more reviews mentioning the same issue.
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JK Attire is a British based streetwear and urban men’s and women’s clothing brand. Designed in the UK, we specialise in stand out graphic prints and the latest streetwear trends.
