jlab.com

2.1
2.1 Based on 40 reviews

...

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Santiago Cornejo
Ordered the product but never received it

I am highly disappointed with Jlab. We have bought a few of their products in the past and have always been very happy with the quality, however this time our experience has been very negative. I purchased a set of headphones weeks ago - we were meant to receive it soon after we placed the order however it's been weeks and it hasn't been delivered yet. I have tried contacting their customer services a few times but I only get automatic responses that sadly don't clarify much. So I fear we have just lost our money and there's no human help behind. I would like someone to get back to us please.

1
Date of experience: Nov 01, 2025

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