jlab.com

2.1
2.1 Based on 40 reviews

...

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Harvey Cook
Insane policy

As always i trusted the reviews without coming here and baught a pair of JLAB Audio - Go Air Sport. They were not expensve and seemed good for that price range. I recived a case, where the left pod was not charching. i tried all troubleshooting and wrote the stoe where i baught them (digitec.ch) and JLAB customer service. Digitec gave the money back in less than 24hrs. Thats their answer: Kindly send us a short video showing the damaged product being dipped/submerged in water. (Include the charging case for earbuds set.)IS INSANE. 1 pod is working. For new pair of earpods is not acceptable. As it is not acceptable to destroy them just to destroy them. I will buy other pair of earphones and give the ones i have to a poor kid in 3. World when i am on vacation next time in september.

1
Date of experience: Jul 07, 2025

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