I’ve spent well over $300,000 with JM Bullion, yet my experience has been nothing short of a nightmare. Repeated delays on every single order, lack of communication, and broken promises have made doing business with them extremely painful.
● Promised quick shipping turned into multiple weeks of waiting with no updates.
● Payments cleared immediately, but order fulfillment often did not happen for weeks.
● Customer service repeatedly ignored my emails or gave vague, unhelpful responses.
● On several occasions, I had to fight just to get tracking, let alone delivery.
● For the amount of business I’ve done, I expected accountability — instead I was treated like a number.
A company claiming reliability should be able to process and ship major orders without constant excuses. My experience reflects a pattern of poor operations and customer neglect.
Do not trust your money with them unless you’re ok with endless delays and terrible support.
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