Review Time
Absolutely useless, dont respond to communications correctly, only answer what they want to answer, ask to put a complaint in wont hand over a complaints procedure
arrogant, unorganised, unprofessional same email sent twice and most details ignored….avoid these scammers at all costs
Natasha was fantastic dealing with my personal injury holiday claim.
Only had the pleasure of speaking to her a couple of times as all comms were by email, but she got what I should’ve been awarded along with some physio.
All other staff who played their part were really professional too.
Many thanks to all, greatly appreciated.
I would highly recommend you 👍
Throughout my claim process, I was in contact with a representative for approximately 4.5 years. During this time, they kept me informed, clarified details, simplified complex issues, and always made me feel comfortable and involved in the decision-making. I received clear and necessary guidance regarding various aspects of my personal injury claim. I have never encountered any issues or complaints about how I was treated or about my claim overall. What could have been a daunting experience was managed calmly and thoroughly, culminating in a settlement that I firmly believe was due to the efforts of the representative and the entire team involved. If I needed to hire another solicitor in the future, I would likely request the same support.
I had an excellent experience with the team. They were consistently cooperative, supportive, and professional throughout the entire process. I truly valued their honesty and clear feedback at every stage, which made me feel confident and well-informed. Thank you to the team for your outstanding service.
From the very beginning, the representative has been exceptional; her legal advice and expertise have been immensely beneficial during a challenging time. She has consistently gone above and beyond, even traveling long distances to assist with the case and remaining accessible and friendly throughout. I would strongly recommend the service.
Over the past year, I received assistance with multiple cases, and the support was consistently respectful, caring, and compassionate. The outcomes of both cases exceeded my expectations. Everything was clearly explained, and I was never left uncertain about my situation. My inquiries were always addressed, and I never felt overlooked or judged. Thank you for all your help.
I received outstanding assistance over the past year with multiple cases. The representative was respectful, caring, and compassionate. The outcomes from both cases were excellent. Everything was explained clearly, and I was never left in the dark. My questions were always answered, making me feel valued and understood. Thank you for all your help.
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