mybritishpassport.com

4.9
4.9 Based on 47 reviews

MyBritishPassport is the leading international British Passport Service Provider catering to British citizens residing outside of the UK. Since its establishment in 2008, the company has been offering efficient and hassle-free online services for British ...

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Average Rating

4.9

/
5

47 Reviews

5 Star
98%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

Marlena Borg
Francois provided a stellar service assisting me with the renewal of my UK passport from Canada. It

Francois provided a stellar service assisting me with the renewal of my UK passport from Canada. It had expired over twelve years ago and the name on my UK passport was not the same as that on my Canadian passport. Neither proved to be an issue as Francois provided clear instructions regarding the additional documentation required. Customer service was outstanding. Communication was clear and timely; Francois communicated promptly throughout the process and was able to address any concerns that I had. There was some delay on my end, but overall it took only about 4 weeks to receive my new passport. I highly recommend UK Passports, especially if one's renewal is not straightforward. Thank you again Francois; it was a pleasure !

5
Date of experience: Feb 21, 2026
Steve Wretham
Passports are a stressful thing to maintain and trust in getting things returned is always an issue,

Passports are a stressful thing to maintain and trust in getting things returned is always an issue, but this time it all went to plan and had an opperator help me all the way she kept in constant contact with me she was great. I so needed help with it all.
now have my new passport and can travel again.

5
Date of experience: Feb 17, 2026
Wandia Mwangi
Excellent service! Thank you Saretha. The process was long and arduous but at every step we felt sup

Excellent service! Thank you Saretha. The process was long and arduous but at every step we felt supported and encouraged. Would have no hesitation recommending MyBritishPassport to anybody needing a new passport. They know the hurdles and encourage and help you through them. Thank you!

5
Date of experience: Feb 13, 2026
patrick brown
Amazing service! I live overseas, travel frequently and needed to renew my passport due to it bein

Amazing service!

I live overseas, travel frequently and needed to renew my passport due to it being nearly full, so time was of the essence.

I was naturally doubtful that sending my old passport back to UK, for a new one to be generated and couriered back to me would take several weeks. The online application process was simple but did suggest approx. 4 weeks from receiving the old passport to delivering the new one.

I was very pleasantly surprised when I received the new passport in 8 days from giving the old passport to the couriers. 8 days door to door - 4 were transit to & from UK, and 4 processing replacement. Impressive!

I was kept informed of progress throughout the process which provided reassurance.

Overall, super impressed with the process

5
Date of experience: Feb 06, 2026
Sarah Malekin
I predominantly dealt with Hanel who clearly explained the process, kept me well informed and made t

I predominantly dealt with Hanel who clearly explained the process, kept me well informed and made the renewal of my passport easy and stress free. Would highly recommend this service to anyone looking for a streamlined easy option.

5
Date of experience: Feb 03, 2026
Christian Parker
Outstanding assistance. Made the process much easier for me.

Outstanding assistance. It significantly reduced my stress, and I received clear guidance throughout the entire process. Although it increases the expense of renewing a passport, I genuinely believe it was worth every cent. I would gladly recommend it to anyone.

5
Date of experience: Jan 21, 2026
Trey Smith
Excellent Service from a Reliable Passport Provider

I recently utilized the services of a passport provider. The process can sometimes be complicated, depending on the required paperwork and the specific situation of the applicant. I was lucky to be assigned an agent who offered invaluable support and proved to be very dependable in her advice and willingness to assist me. Her reliability was particularly impressive. Each time I emailed her with a question or request, I could count on receiving a response within twenty-four hours. Thanks to her efforts, my application was processed efficiently and with minimal hassle. Based on my experience, I would highly recommend this agency.

5
Date of experience: Jan 15, 2026
Jason Howard
Prompt service during the holiday season

The delivery of my new passport was quick and efficient, especially considering the holiday period. The support I received from the consultant was exceptional, keeping me informed throughout the entire process.

5
Date of experience: Jan 09, 2026
gugus30025
Deceptive practices by this service

This service misleads customers. They display a crown emblem on their website but have no connection to any government agency. My bank has confirmed they are a scam. To avoid overpaying and risking your personal information, apply through the official government website. This way, you'll pay less and won't risk sharing your identity details with an unreliable organization that refuses to issue full refunds once you realize it's a scam.

1
Date of experience: Jan 08, 2026
Ellie
Passport application made simple

The registration process is easy to navigate, and the assistance from the support team is both effective and professional. They provide all necessary details and stay in touch for any questions. I will certainly use the service again. Special thanks to the representative.

5
Date of experience: Jan 07, 2026

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Business Details

  • MyBritishPassport is the leading international British Passport Service Provider catering to British citizens residing outside of the UK. Since its establishment in 2008, the company has been offering efficient and hassle-free online services for British Passport renewals, replacements, and applications from abroad.

  • language https://mybritishpassport.com

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