You seem to respond here faster and more effectively than by email, so I’m writing to you here. By email, I have only received automated replies.
I started using the service only a few weeks ago, so I’m still not familiar with all of its procedures. I placed my first order, which included several items. At the end of the day, I paid for all the auctions I had won, but the next day I received a notification saying the order was unpaid, along with some kind of warning. Apparently, the last auction I won had not been included in the payment, and I was never given an opportunity to pay for it.
After that, I decided to be more careful and make sure that all the auctions I had won were included in the order before making a payment. With the following orders, I checked that the last auction I had won was visible in the order before paying, but the same thing happened again.
This time, my account was suspended for 7 days while I still had active auctions. I contacted customer service and asked for a quick response because I had ongoing orders, but I did not receive a reply, and my suspension was extended by another 7 days.
Today, I only received an automated message from customer service. They have not made any effort to investigate this issue in any way. I am very disappointed with the level of customer service.
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Jobalots.com (as seen on Channel 4s, Bidding Wars) supplies trade to trade job lot pallets and wholesale boxes of customer returns, liquidation, clearance, surplus, damaged and overstock. Our job lots include high quality stock from reputable online and high street retailers sourced in the UK.
You will find a HUGE collection of job lot pallets and wholesale boxes that range across all categories, from Garden and DIY to Electronics and Appliances. Take your pick from our excellent selection of job lots and start selling today. There is no minimum order which means we have suitable stock readily available for traders, marketplace sellers, eBayers, car-boot sellers, and even first-timers!
Our online auctions are the perfect way to save big and buy job lot pallets or boxes at the most competitive price in the business. New auctions are uploaded daily, and include a wide variety of stock across all categories.See more
