We’re contacting you regarding the outcome of your refund request.
After reviewing, this products are sold as-is and are not inspected prior to shipment, which means variations or discrepancies may occur. As noted in our Terms and Conditions, refunds cannot be processed for incorrect items in this category due to their nature and discounted pricing.
Here at Jobalots, it is our duty and responsibility to always provide the best service to our members in line with our terms and conditions. However, there are terms and conditions that we need to adhere to, and in this situation, we are unable to offer any compensation. This is the risk of buying customer-returned items.
Moving forward, it is best if you buy Brand New products because if you get a missing or damaged part, we will happily compensate you as per our Terms of Conditions.
All refund requests are thoroughly evaluated following our Terms and Conditions before a decision is made. We understand that in some cases the result may not be what you were expecting, however, this result is the final outcome based on the information provided.
Regards,
Anna
This is email they reply for the product I purchased time I have lost money with Jobalots due to receiving completely different items from what was advertised. These are not small variations or minor discrepancies – these are entirely different products placed in the wrong boxes. That is not a customer-return issue; that is a handling and quality‑control failure on your side.
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