Absolute disgraceful customer service agent rude and unwilling to listen or assist in my complaint. And worst of all unprofessional behavior. They are hire staff who have no clue how speak to customers. They only good at giving lip service, and promises and when the conversation is to difficult for them to handle they deflect and say they will send it to the concerned department. This is really embarrassing!Lastly, charging a customer late fees - which is out of the customer's control when bill generation only gets sent out 1 week past the billing cycle, and not wanting to rectify - absolutely pathetic. Will take my business elsewhere.
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National oil company that refines crude oil. Site provides details about the company's operations. Also contains details of a petroleum institute.