jobtestprep.co.uk

Good customer service

Date of experience: Sep 23, 2019

Very good practice !

Very good practice for actual exam, diverse examples covering all possible cases of actual test. Exceptional client support in case of technical issues. Highly recommended.

Date of experience: Sep 09, 2019

For PICA: good value for mock tests. Training material could be better.

Purchased the PLI-Style Tests package for a PI Cognitive Assesment. Good value for money and actually a must-have for anyone who want to smash it.Positive: - Mock tests similar to the actual test: I scored similarly in the real thing- Good training tests to prepare for special questionsNegative:- Interface a bit different from the actual tests (1 question per page v 5 per page)- Training tests are sometimes recycled from non-PICA tests so may not be as relevant- No smart recommendation on what to focus the training. Didnt find a sub-score per type of question which could have been useful

Date of experience: Aug 31, 2019

great customer experience

good explanation on each test... great way to prepare for jobs test. I recommend to anyone

Date of experience: Aug 29, 2019

OLD TESTS

UPDATED FROM 1 STAR : I WAS IMMEDIATELY CONTACTED BY CUSTOMER SERVICES WHO ISSUED A REFUNDI bought the full package (6 months access) but mainly wanted to practice for BNP Paribas e-cut test.The material is very old (early 2000s).I took the real BNP e-cut test on friday 16/08 and noticed many differences vs. jobtestprep training:- no numerical test in the real assessment;- a lot harder vs. the practice.

Date of experience: Aug 04, 2019

I would suggest they make the test…

I would suggest they make the test practice more visible and easy to be located. Well done to all the support team for a quick respond. Their response were useful.

Date of experience: Jul 03, 2019

Fantastic service from Sharon

Interview prep needs to be revisited and updated. Video was a little cringe and a little fake. Other than that many tests offered, however limited choice for the one I needed. After sales service from Sharon was exceptional. She dealt with my issue immediately. Sharon listened to my feedback and assured me that she had forwarded this information to the technical team.

Date of experience: Jun 02, 2019

I bought the 6 months worth £49 package…

I bought the 6 months worth £49 package based on the review to practice SJT for graduates. I should have followed some of the review given here. Yes, I confirm to those negative comments, which has claimed to JobTestPrep questions to be irrelevant. From, my personal experience as well, the practice questions weren't relevant to the actual test questions. I am utterly disappointed!!! I warned to other people to check before you buy!!

Date of experience: May 22, 2019

Not fit for purpose. Also misleading 'Money-Back Guarantee'.

My experience is very similar to CMBS below.After much research, I too decided to use JobTestPrep.co.uk for an upcoming interview. After joining, I received a special offer by email for 2 days of access to 1 practice pack for £29.I spent 6-7 hours doing practice tests & reading through the supplied guide. When I undertook the test, it simply bore NO RESEMBLANCE OR CORRELATION whatsoever to materials contained in my purchased 'practice pack'.Part of my decision to purchase was because of their 'Money-Back-Guarantee and Refund Policy' which states: "If there was a large discrepancy between our tests and the real test, you will receive a full (100%) refund". I lodged a 'support ticket' via their website but received no reference number and I did not receive a response. I followed up with an email 13 days ago and again still not received a response. I will be following up also with a chargeback from my credit card company and seeking redress under EU Consumer Laws if possible.Basic customer service at the very least acknowledges customers, not completely ignore them when they have your money.-----UPDATE: Since posting this review and sending a followup email, I have since been responded to and received a refund in full without any further hassle and have upgraded from 1 to 2 stars to reflect this.Their claims however they tried to contact me by email are false. It was only after posting on Trustpilot they emailed me to say they were "unable to find an email or ticket from you connected to this email address other than the one sent on the 8th of May."Also the claim below that they tried to contact me by phone are false as I never provided one! Seriously.JobTestPrep.co.uk probably sell good products when they match - but they are equally happy to sell you one when there isn't a match also. Would have been 4 stars if you had simply responded to my email and provided a refund in the first place.

Date of experience: May 07, 2019

I have found this software very useful…

I have found this software very useful especially when used in conjunction with the book the instruction videos and other instructions are very clear and spot on, well done

Date of experience: Mar 28, 2019