I thought the voucher included both thermal bathing and sauna, but after purchasing, I found out it only covered bathing. I accidentally booked for the wrong date and tried to change it when a slot opened up, but I only received a response the next day, causing me to miss the chance to reschedule. There should be a cancellation policy that allows a full refund if plans change. This experience makes me lean towards other platforms.
Claim your business profile now and gain access to all features and respond to customer reviews.
