The kitchen installation on 17 November was left unfinished, with missing doors, back panels, essential components, and a damaged sink installed. The fitter returned 10 days later, yet the kitchen was still incomplete: a back panel was still missing, the rail was not fitted, ducting was only partially completed, and all installation debris was left in my flat like a trash room. There were also bent tall-unit doors, scratches, dents, missing LED fittings, and a damaged sink. Despite these issues, the contractor for the worktop threatened to take it away unless I approved it. I was later mistakenly informed that I had 'signed off' on the work. The project was poorly managed, lacking proper site supervision. I was informed on 19 December that the fitter would only be available after the New Year. I waited patiently, only to be told that the missing items could not be delivered in January after I followed up post-New Year. It has now been over 8 weeks, and the kitchen is still not finished. Waiting more than 10 weeks for a missing back panel is unacceptable. This is not the level of service expected from a professional kitchen provider. Additionally, I have just been informed that the tap hole was drilled too small for the tap! I would strongly recommend exercising caution before engaging with this service.
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For over 50 years, we have been creating bespoke kitchens to the highest standards to elevate residential spaces. Our collaborative approach ensures every project is carefully planned, from layout and materials to the handcrafted details, blending functionality with timeless beauty.
Each kitchen is crafted in our Oxfordshire workshop by skilled artisans, combining traditional craftsmanship with modern techniques. With meticulous attention to detail, we create kitchens that are built to last and inspire. Whether for a private residence or a multi-home development, we offer the expertise and craftsmanship to transform any space.
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