We are renting a flat since may/25. At the beginning I need to say that the communication wasn’t that great. I think also because they got our flat from another agency so it was a transition time. Since we spotted that we were having this issue, Denisa Popescu promptly got our message and started looking after us properly. So we are here to be honest and when things goes well we need also to appreciate.
We had an issue with our tap and the shower wasn’t getting hot enough. They have done everything they could to have it fixed with no issues. It took a little while but at the end they managed to fix the issue. They replaced everything and booked the visits promptly.
There is still an issue with the wardrobe door that we are waiting to be fixed. That’s the reason I’m giving 4 stars . Overall, happy with the management.
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At JOHNS&CO we’re a fast-growing, innovative London estate agency with eight offices in London. We consider it our responsibility to know the London property market inside out, and we’re committed to providing the very best service to everyone we come in contact with. We have been helping people buy, sell, rent and let their homes for over a decade.
We have offices in Hong Kong, Shanghai, Singapore and Malaysia to support our clients in these countries and on their timezone providing a trustworthy and professional service for all our customers.See more
