johnshepherd.com

4.2
4.2 Based on 340 reviews

...

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Average Rating

4.2

/
5

340 Reviews

5 Star
74%
4 Star
7%
3 Star
1%
2 Star
1%
1 Star
17%

All Reviews

Filter Reviews

Review Time

maksimiljanius
I’m very satisfied with the service I received. The team was professional, responsive, and helpful w

I’m very satisfied with the service I received. The team was professional, responsive, and helpful whenever I had questions. The whole process, from moving in to moving out, was handled efficiently and clearly.

Thank you for making the experience smooth and easy. I would happily recommend this agency.

5
Date of experience: Mar 02, 2026
Kewal Tut
I had a fantastic experience with John Shepherd. Senka and Caitlin were incredibly helpful from star

I had a fantastic experience with John Shepherd. Senka and Caitlin were incredibly helpful from start to finish. They found me a tenant for my property very quickly and made the whole process smooth and stress-free.
Their communication was excellent, they were professional throughout, and they genuinely cared about delivering a great service. I wouldn’t hesitate to recommend them to anyone looking for efficient and reliable property support.
Thank you, Senka and Caitlin, and all at John Shepherd for such outstanding service!

5
Date of experience: Feb 27, 2026
Adrian Dzidzwa
Donatella Riches has been a great maintenance consultant and has generally been on the ball whenever

Donatella Riches has been a great maintenance consultant and has generally been on the ball whenever an issue has arisen and had it resolved in a timely manner.

5
Date of experience: Feb 22, 2026
Paul Schenk
The professional and friendly service offered by John Shepherd - expertly lead by Saskia Rodriguez,

The professional and friendly service offered by John Shepherd - expertly lead by Saskia Rodriguez, is an essential component of our property portfolio's success.

Special thanks to Saskia, who works continuously on behalf of both us as Lndlord, and our tenants, to ensure very high service levels and happy customers all round !

Very well done and thank you very much.

Paul.
Paul Schenk

5
Date of experience: Feb 19, 2026
Greta Rooney
It has been a real pleasure to deal with John Shepherd Estate Agents. Mandi and the team have been e

It has been a real pleasure to deal with John Shepherd Estate Agents. Mandi and the team have been extremely professional, friendly and are providing a first class service. I highly recommend them (Landlord Services).

5
Date of experience: Feb 11, 2026
My agent was Kelvin Zakeyo. He had great customer service and communicated very well throughout the

My agent was Kelvin Zakeyo. He had great customer service and communicated very well throughout the process. He had the patience to take me through every property and was very helpful in navigating my city of interest. I would 100% recommend using this company, especially Kelvin!

5
Date of experience: Feb 05, 2026
Blessing Obayagbonna
I have rented from John Shepherd for about a year and the staff have been nothing but friendly, poli

I have rented from John Shepherd for about a year and the staff have been nothing but friendly, polite and very professional. Any reported issue is swiftly handled and my recent encounters with Lara is amazing.

5
Date of experience: Feb 05, 2026
Floriane Begasse
Very poor management of my property. Left humidity settle, lost keys to property while it was vacant

Very poor management of my property. Left humidity settle, lost keys to property while it was vacant and were unable to provide with code for the box when new management company took over, resulting in extra cost that John Sheperd has yet to reimburse after 6 months and multiple emails on the matter. Very unprofessional.

1
Date of experience: Jan 30, 2026
Sigmund
Exceptional Service During Our Property Viewing

We met with our agent for a property viewing on the same day we made the enquiry. Despite arriving a few minutes late and knowing he had other commitments afterward, he was more than willing to guide us through the entire property without any rush. He thoroughly answered all our questions and alleviated any concerns we had. His support and positive energy made the experience enjoyable. My friend and I ultimately decided to book the apartments with him, as he made the process incredibly simple and straightforward. I will certainly recommend him and the service to anyone seeking a great place in the area.

5
Date of experience: Jan 15, 2026
Uriah Carter
Fantastic service provided

I received fantastic service. One representative was very professional and helpful, always available to answer my questions.

5
Date of experience: Dec 24, 2025

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