johnson-tiles.com

4.4
4.4 Based on 60 reviews

UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, ou...

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emma neads
Not Customer focused at all!

I ordered some tiles as the compatible ones to some I already had. I needed help ordering online as could not find the ones I needed - they had changed their tile name. The lady on the phone was quite intimidating. On ordering it was kerbside delivery only. It was 3 boxes of tiles, I explained I was disabled and would be unable to go and carry them in. I live in a bungalow so easy access, but no, they only delivered to the end of our driveway. I needed to return all 3 unopened boxes as our plans had changed. I rang for assistance, to be told I have to arrange everything, find a courier, pay for their return myself. I did receive a recommendation of a courier but only as I asked for one. I will never order from Johnson’s again

1
Date of experience: Mar 05, 2026

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Business Details

  • UK-Based Specialists in Ceramic & Porcelain Tile Design and Supply. We’ve been designing on-trend wall and floor tiles since 1901, proudly staying true to Johnson Tiles’ roots in the Potteries’ heartland of Stoke-on-Trent. With 120 years of experience, our design team searches the world for inspiration, sourcing on-trend collections of porcelain and ceramic floor and wall tiles. See more

  • email sales@johnson-tiles.com
  • call 01782524000
  • language https://www.johnson-tiles.com

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