I was very let down by the service and communication. I scheduled a technician for two broken ellipticals at my gym and paid for the assessment, expecting follow-up details. Now, months later, I still have no updates, parts list, or repair quotes. I have had to chase the company for information repeatedly, showing a lack of internal tracking. As a result, both machines remain out of order, and this service level is unacceptable for a commercial business. I hope to raise awareness among other gym owners.
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With hundreds of retail showrooms staffed by our certified fitness advocates, Johnson Fitness & Wellness is dedicated to inspiring personal well being at all ages and stages of life. Count on us for high-quality fitness equipment, a guided wellness exp...