I sent money to India over two months ago. While the app showed the transaction as “completed,” the funds never reached my account.
I’ve tried reaching out multiple times—through customer support emails and even Instagram—but there has been no clear resolution. Responses come at their convenience, with no defined SLA, no proper follow-up, and no accountability. There’s also no reliable customer care number to escalate urgent issues.
The entire experience has been frustrating and stressful. What initially looked attractive because of a good exchange rate turned into a long, uncertain wait with zero transparency.
I strongly advise others to be cautious. Do not be tempted by the exchange rate unless you are willing to wait for months and continuously chase their support team without any guarantee of resolution.
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Backed by The Times of India Group, Abound is a super money app built exclusively for Indian expatriates in the U.S., enabling them to send, spend, save, and invest with ease.
