joinarbor.com

4.6
4.6 Based on 140 reviews

Arbor is an app that lowers the price everyday Americans pay for energy. Power bills can be a confusing maze of hidden fees and unclear options, but they don’t have to be. Our app simplifies everything, providing clarity and control while saving people mo...

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Average Rating

4.6

/
5

140 Reviews

5 Star
86%
4 Star
3%
3 Star
2%
2 Star
0%
1 Star
8%

All Reviews

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Review Time

Victoria Charkut
I'm biased because I had a bad experience with a Community Solar program which made me wary of elect

I'm biased because I had a bad experience with a Community Solar program which made me wary of electric savings schemes. Negative comments on the internet caused me to cancel, and I didn't want to complicate and monitor my bills to save a few dollars. After I emailed Arbor to cancel, I received an emailed "receipt" from an energy supplier that confirmed I was locked in, and that I needed to wait and take onerous steps at a future date to cancel. Arbor customer service was satisfactory, but you're just a broker and I don't need surprise emails from third parties.

3
Date of experience: Feb 15, 2026
Outstanding Communication from the Support Team

The communication from the support team was exceptional: timely, friendly, and informed . . . professional in every way. Whether the representative is a person or automated, the information provided was delivered swiftly and clearly, addressing any queries or concerns, helping me to choose the best option for my electricity provider.

5
Date of experience: Jan 19, 2026
Christina Wright
Grateful for the Support Received

I am truly thankful for the service. After applying, they responded quickly and provided the assistance I needed, especially since I was struggling to pay my electricity bill that coincided with my rent week. Simply saying thank you doesn't capture my appreciation. I will always be grateful! 😀

5
Date of experience: Jan 09, 2026
Chloe
We love and appreciate Arbor’s service…

We love and appreciate Arbor’s service greatly! They are always working for us and helping us to find the best deal for our electricity supplier. They have already saved us so much!

5
Date of experience: Nov 07, 2025
Karen Silva
I appreciate the Arbor team's quick…

Arbor's EffeciencyI appreciate the Arbor team's quick response to my questions. The people I've interacted with are always professional and polite. They were searching for better rates in advance of my current contact expiring making the transition to a new distributor seemless.

5
Date of experience: Nov 04, 2025
Lee Hetteroth
Worked out great!

I was skeptical at first but it has worked out great! You sign up and Arbor does the rest. They find the lowest rates for your area and set up the contract for you. Joining Arbor has saved me money, everyone should do it.

5
Date of experience: Nov 04, 2025
Amber Reichard
Very easy and convenient

Very easy and convenient

5
Date of experience: Nov 01, 2025
Dalila Lusignan
I just signed up don't have any review…

I just signed up don't have any review thoughts yet

5
Date of experience: Oct 29, 2025
William Glovin
Now I see the rebate is $75

Now I see the rebate is $75. That’s what I think I should be getting, not $50!

3
Date of experience: Oct 28, 2025
Maurine Gehring
Lower you electric bill

I am so happy that I no longer have to worry about the price I'm paying for electricity. Arbor monitors rates to give me the best rate available at all times. There is no charge for their services, and I have peace of mind knowing I'm getting the best price for my electric rate.

5
Date of experience: Oct 28, 2025

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Business Details

  • Arbor is an app that lowers the price everyday Americans pay for energy. Power bills can be a confusing maze of hidden fees and unclear options, but they don’t have to be. Our app simplifies everything, providing clarity and control while saving people money. We find users lower cost, fixed electricity rates - with a two minute sign up process and automatic switching and monitoring. We take care of the details and complexities, so they can focus on what matters to them instead. Over $7.5M saved for American households.

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  • email support@joinarbor.com
  • language https://joinarbor.com

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