I've been using the service since July 2025 and saw good progress. Unfortunately, I had to pause my subscription temporarily due to financial constraints. I was informed multiple times that I could order my medication as needed until the end of my current subscription. However, when I tried to request a refill, I faced issues as they mentioned I would need to pay for a new month to get a refill, given that only a few days were left in the current month. Now, I'm struggling to reach them and it's becoming quite frustrating.
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