Prepaid for 6 months but they send it to you one vial at at time and it has to be all used in those six months by the way. After 4 weeks, attempted first refill request and got the run around for over a week. Kept getting told the matter was "under review" or that a provider needed to take a look at the request. Eventually lost my patience and asked for and received pro rated refund for the remaining 5 months but the one month ended up being like $400 after they calculated it. Pricey and not efficient. Sad.
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