This service has serious issues, and I strongly recommend seeking alternatives. I've been added to group chats with other clients, received messages meant for others, and faced multiple canceled appointments, resulting in late medication refills. They switched my provider without proper notification, and the new one wasn’t even credentialed with my insurance. Despite assurances that everything was fine, I ended up with unexpected bills from a third-party company. I've sent numerous emails, but all I get is that they are 'looking into it.' I've lived at the same address for 20 years, yet they claimed I moved. This service seems more focused on profits than patient care, and the quality of care was lacking.
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Your online psychiatry and therapy office.
