Review Time
My physician listened. I felt like I was talking with a friend that is going through the same thing I am, which made me feel comfortable talking about everything. She was eager to help get me feeling back to myself.
First visit….. Provider knowledgeable and straight to the point. Only recommendation would be to not time limit first consult to 30 min to not feel rushed. Even extending an additional 15 min would help. Overall satisfied patient.
I was given no care at my $250 appt. No suggestions. She just said I was a conundrum and that she would ask the doctors on staff to see if they have any suggestions. I was given NO care and no treatment. Now, they want me to pay again to be given that care for a follow up. What is there to follow up on? I will be filing complaints.
I was so excited to meet with a menopause specialist. Unfortunately my PCP was just as unhelpful as the Midi provider I saw. She prescribed the same medication my PCP already has me on. Which apparently is not working or needs to be tweaked because I don't sleep and feel terrible. No labs ordered, nothing. Would not recommend.
The care from the Dr. was amazing, she was very attentive to my needs, answered every one of my questions & concerns as well as offering a plethora of suggestions & recommendations. The overall process & procedures, such as the virtual visit, setting up the appointment, etc., was a lot more easier than I thought! 10 out of 10!!
I waited for three weeks to get an appointment. I was very excited because I’d heard great things. There were multiple reminders with prompts like, fill out your health questionnaire within 24 hours or your appointment will be rescheduled. After logging on and waiting for 20 minutes, I tried calling the tech-support. After my first attempt, the provider texted me from a number that I couldn’t text back on. She said that she was running a few minutes late. After waiting for 25 minutes I spoke to an AI assistant who told me to log off and log on again. This too didn’t work so I called the number again and requested that the provider call me back when she was ready. There was no callback. They offered to reschedule the appointment for 5 AM the next day. I then emailed their tech-support and there was a standard answer saying that the provider may have had technical difficulties.
After being on anti depressants for years and years and those docs only increasing dosages or trying something else that made me sick when I would say they wasn’t working. Doing some research online I’ve come to the conclusion it’s not depression. I put a question out on fb asking my local women who they would recommend for HRT. More than one suggested Midi. Made my appointment - after speaking to Dr Gardner I immediately felt relief. FINALLY someone was listening to me! She prescribed the patch and progesterone therapy and although I haven’t started them yet I’m confident they will help!
The NP I work with is great. Very attentive and answers all of my questions. Although I thought it was weird for her not to order any tests but no big deal. The reason I'm giving the 2 stars is because of their communication issues. They have been EXTREMLY slow to respond to any of my messages. I have to send multiple to get a reply if I even get one. They do not respond to the pharmacy. They do not respond when the insurance asks for more info for prior authorizations, which ends up getting them canceled. Their unresponsiveness is driving me mad!! Will definitely be seeking services elsewhere.
I've been working with a Midi Health doctor for four months and am very glad I did. She has been excellent at assisting me with my goals and listening to me. I'm very satisfied with the platform and the doctor. Highly recommended.
The clinicians at Midi are very well educated, thoughtful and very empathetic to changes that take place with aging and hormonal imbalances and weight gain. I feel better at 52 than I did at 30! People have noticed the changes and I am always happy to share my story and recommend Midi!
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