I waited for three weeks to get an appointment. I was very excited because I’d heard great things. There were multiple reminders with prompts like, fill out your health questionnaire within 24 hours or your appointment will be rescheduled. After logging on and waiting for 20 minutes, I tried calling the tech-support. After my first attempt, the provider texted me from a number that I couldn’t text back on. She said that she was running a few minutes late. After waiting for 25 minutes I spoke to an AI assistant who told me to log off and log on again. This too didn’t work so I called the number again and requested that the provider call me back when she was ready. There was no callback. They offered to reschedule the appointment for 5 AM the next day. I then emailed their tech-support and there was a standard answer saying that the provider may have had technical difficulties.
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The leading virtual care clinic for women in midlife.
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