I received my first shipment without any issues and quite quickly. However, this time, my card was charged on 12/23, and it shipped on 12/27. I reached out to customer service on 12/31 when my delivery date vanished from the tracking site, messaged again on 1/1, and once more today, 1/2. Unfortunately, I have yet to receive any response. I have emailed and contacted the representative with no feedback. Now, the tracking site shows no information available, and the last update was on 12/30. At this point, I just want a refund for the product I never received and will choose a different service, but I can't get in touch with support or customer service. Please be cautious; I initially thought they were a reliable company. Now, I am out $600 with no medication.
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Piper is a modern telehealth service created to make weight loss treatment simple, fast, and transparent. Our mission is to give people a dependable path to real results with clear pricing, fast turnaround times, and genuine support from a team that cares. We believe that access to treatment should be straightforward, stress free, and delivered with honesty at every step.
What makes Piper unique is our all inclusive pricing and our commitment to communication. The price you see covers everything you need for treatment including your provider consultation, medication, supplies, next day UPS shipping, and ongoing care support. There are no hidden fees, no surprise add ons, and no extra charges as your dose increases.
We also pride ourselves on speed and reliability. Most patients complete their questionnaire and receive approval quickly, followed by fast shipping so they can begin treatment without unnecessary delays. Our care team stays responsive, helpful, and available throughout your journey. Whether you have questions about your medication, need guidance, or just want reassurance, we are here to make the process as smooth as possible.
Piper was built to provide a trustworthy, no hassle experience for people who want reliable weight loss treatment delivered directly to their door. Every day we work to earn our patients trust through transparency, great communication, and dependable service. We are grateful for every person who chooses Piper and we remain committed to supporting you with clarity and care from start to finish.See more
