joinprimehealth.com

3.6
3.6 Based on 21 reviews

...

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Jen Parlette
I stopped receiving meds thru them after one vial. It ran out sooner than it was supposed to even wh

I stopped receiving meds thru them after one vial. It ran out sooner than it was supposed to even when I administered the correct amount of medication, showing that the vial contained less than promised. Then I called to cancel. The real problem occurred when they continued to charge me $389/month for 10 months without me realizing it as it was listed as OPNLP on my credit card which I share with my husband. He mistakenly thought it was a legit charge of his own, and since I didn't recognize the name OPNLP, I didn't have any idea it was Prime Health. Now they are refusing to reverse the charges bc they say "It's a subscription service" even though I was receiving no meds and no contact with them whatsoever.

1
Date of experience: Apr 13, 2026

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