joivy.com

3.9
3.9 Based on 21 reviews

For more than 15 years, Joivy has been a benchmark in the European residential market, establishing itself as the industry's premier platform. We work with private and institutional operators for property and investment management; we offer a wide range o...

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Capucine Zelenko
I think the service was better back when it was cheznestor. Now, I believe something must have happe

I think the service was better back when it was cheznestor. Now, I believe something must have happened, like bankruptcy, because they are unable to provide any essential services whatsoever. We have been without a working dishwasher, washing machine, and stovetop for almost a year. We havent had heating for 3 months, and had an electrical outage for 3 days (it took so long because we found out from the electrician that joivy has not been paying them for the past interventions) yet they have the audacity to still ask for full rent and a 600 euro emergency checkout fee.
We also found out two years ago that a check had been done for the boiler, and the plumber found two things needed fixing or else it would fail. They let Joivy know, but for two years they refused to hire anyone to fix this, and inevitably the boiler failed and now we are in a dangerous electrical/gas situation. They are not letting the other roomates change locations unless they pay their 1000euro rents. They have let the house fall into ruin with negligence and often did not respond to emails about issues/or would schedule interventions where the person would not come, or do something completely unrelated like clean the toilets (one of which has been broken for 3 months in a house full of 8 people)
Because of a pipe issue they refuse to fix correctly, gross water is regurgitating from the sinks.
I believe the good reviews being posted are fake. The worst thing is, as the house still has no hot water, heating, or working appliances and a gas boiler that looks like its in a very dangerous state, flooding, and complete disregard, they have put rooms up available for rent. 44 rue danton levallois.
Why do they do this to people?

1
Date of experience: Feb 03, 2026

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Business Details

  • For more than 15 years, Joivy has been a benchmark in the European residential market, establishing itself as the industry's premier platform. We work with private and institutional operators for property and investment management; we offer a wide range of customised accommodation solutions for short, medium and long stays to suit every need.
    Our proposals include accommodation ideal for Vacation & Corporate Travel, Coliving, Microliving, Shared Apartments, Student Housing, PBSA, and Multifamily. We also provide a splendid community hub and coworking area to offer dedicated spaces for every need.

    With a presence in 7 countries and 50 fascinating European destinations, Joivy is your trusted partner in finding the perfect space. Since the beginning of our activities, we have worked with around 2,000 owners and welcomed more than 150,000 users: welcoming is our mission.
    Thanks to the experience of leading companies in the various living segments, we offer a unique and special proposition. Our group includes prestigious brands such as DoveVivo, DoveVivo Campus, ALTIDO, Chez Nestor, Rinnow! and Open.
    We respond with innovative solutions to a fundamental need. By integrating different competences, we want to make the world of living easier.
    Shortly: Joivy is here to help you find the space you need.See more

  • email customerexperience@joivy.com
  • language https://www.joivy.com

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