I first came across JoJu Solar (JoJu) whilst researching the Tesla Powerwall2 battery (PW2) online via a video on the You Tube channel of Robert Llewellyn’s Fully Charged Show. It included an interview with Dr Chris Jardine – the Technical Director of Joju who is apparently an Oxford University academic with a long standing interest in Solar et al. JoJu also installed Robert’s new system.JoJu’s website was a mine of additional information. I was reassured, given their Microgeneration Certification Scheme (MCS) accreditation, that they were competent to obtain the necessary G98/G99 grid connection approvals from my local Distribution Network Operator. Additionally given Dr Jardine’s involvement they seemed very au-fait with the latest developments and improvements in technology. Consequently I felt comfortable inviting one of their engineers (note not a sales person) to visit my home to discuss my options.It was thus that I met JoJu’s Rhys Phillips who happily answered all my many questions during a two hour interrogation (sorry Rhys!) and then shortly thereafter provided me with a comprehensive bespoke written document summarising my options (and pricing)By March 2022 I was reading to proceed. Unfortunately it was at this point that energy prices started to spike and consequently the demand for all things solar et al went mad. JoJu were so overwhelmed by demand that they severely restricted new business enquiries. Fortunately for me, as I was already “in the system” I was able to proceed.However it was not all good news as supply/demand constraints meant that in the interim pricing for my proposed PV/battery system had increased.Updated documentation (and pricing) provided I signed a formal contract for installation and Joju’s Jan Wilson (based in Sheffield) was appointed as my project manager.Jan’s preferred means of communication was email and whilst this might initially seem somewhat dis-concerting (I only ever spoke to him once on the telephone) the reality was it worked well. Everything was documented and he was very good at responding in a timely manner to queries and chasing suppliers.Because of delays in replacing my home’s roof (shortage of tiles – no point putting PV panels on a 60 year old roof) it was not until June 2022 that I was ready at my end to proceed with installation of the system. However Joju were by now very busy and in the interim the supply situation had further deteriorated. The Tesla PW2 battery availability was put as up to 12 months and even less bespoke kit – solar panels and inverters were in short supply.However come early October 2022 JoJu were ready to commence (albeit I would have to wait for my PW2 battery – this was eventually fitted in February 2023)I would like to say that the installation was smooth and seamless but, with world events outside our control, frankly it was a nightmare for us all.The specified PV panels that JoJu had ordered from their supplier did not turn up, then 14 days later the supplier sent the wrong panels (an error which was immediately identified – you read horror stories online of some companies dishonourably promising one item and surreptitiously fitting another, not JoJu!) Eventually the correct panels arrived and were installed.The specified Solar Edge PV inverter (6KW) was unexpectedly unavailable so JoJu suggested as an interim measure to allow the installation to proceed a 5KW model (with an undertaking to swap it out free of charge for a 6KW model once it became available – an undertaking they honoured)As you might imagine with the erratic supply, sequencing the work efficiently was impossible and thus there was a procession of trades people (electricians, roofers, scaffolders) appearing at my home over many weeks. Some were JoJu staff others subcontractors. It was somewhat chaotic, but I recognised that we were all in the same storm and amongst this chaos was my PM Jan reacting to events and continually bringing the installation back on track.I would not want my above comments to be considered a criticism of JoJu, quite the contrary, as it demonstrated their ability to manage a difficult situation and the benefit of using a larger firm with a project manager. My system has worked seamlessly since commissioning – no horror stories about incorrectly fitted CT clamps, it just works as advertised.So to conclude, if you are looking for the cheapest price look elsewhere. However if you are looking for a reliable company who precisely follow the agreed contract and have a substantial depth of technical knowledge and experience, I would suggest you look no further..Highly recommended.
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Joju Solar are designers and installers of renewable energy systems. We specialise in solar PV, battery storage and electric vehicle chargers.
Our mission is, and always has been, to help people reduce their carbon emissions.
Founded in 2006, we are one of the longest-standing and most trusted solar companies in the UK. We've installed on 1000s of homes, businesses, community buildings and for the public sector. And we've won multiple national awards in recognition of our work.
We don't sell off-the-shelf systems. All of our installations are bespoke designed to your roof space and to your energy needs. Want all-black panels for that premium look? We can do that. How about installing in line with your existing roof for a sleek feel? We'll do that as well.
We also install battery storage systems, such as the Tesla Powerwall, to provide you with more independence from the grid and larger financial savings.
Why not start your renewable energy journey by talking to one of our engineers today?
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